30-day easy returnsShips within 1 to 3 business daysMemory foam comfort for office, car and travelFour sizes, Large to XXX-LargeAlso available on Amazon with Prime delivery30-day easy returnsShips within 1 to 3 business daysMemory foam comfort for office, car and travelFour sizes, Large to XXX-LargeAlso available on Amazon with Prime delivery
TushGuard logoTushGuard OfficialErgonomic comfort for every seat

Shipping and returns

Last updated: October 2026

Order processing

Orders are processed within 1 to 3 business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day. You will receive an email with tracking details once your order ships.

Delivery times and costs

Standard delivery usually takes 3 to 7 business days after dispatch, depending on your location. Shipping costs, where they apply, are shown at checkout before you pay. Delivery times are estimates and can be affected by carriers, weather and customs. For international delivery, please contact us before ordering. Duties and import taxes, if any, are the responsibility of the buyer.

Address accuracy

Please check your shipping address carefully. Contact us right away if you need to change it. We cannot guarantee changes once an order has shipped, and we are not responsible for packages delivered to an address entered incorrectly.

Damaged or incorrect items

If your order arrives damaged or you received the wrong item, email us within 7 days of delivery with your order number and a photo. We will arrange a replacement or a refund at no cost to you.

Returns

You may return an item within 30 days of delivery for a refund if it is unused, in its original condition and packaging. Because the cushion is a hygiene item, we cannot accept returns on products that have been used, soiled or washed beyond normal inspection, or that are missing the cover. To start a return, email contact@tushguard.com with your order number. We will send return instructions. Unless the item is defective or incorrect, return shipping costs are paid by the customer.

Refunds and exchanges

Once we receive and inspect your return, we will email you to confirm the result. Approved refunds go back to your original payment method within 5 to 10 business days. If you would like a different color or size, tell us when you request the return and we will help with an exchange.

Contact

Questions about an order? Email contact@tushguard.com and we will reply as soon as we can.